What happens when your current e-commerce software goes awry... with no one to call for support or service? You try running updates and patches, to no avail. You're left scrambling for a solution on your own, losing sales with every minute. That's exactly what happened to our newest client before they called us in for help. At 4:00 PM, Monday afternoon, we received a frantic call from the owner of Roseark, the respected boutique in Hollywood, California. The e-commerce store they were running suddenly became unusable, with a multitude of issues that seemed daunting to face, especially knowing that the 1,000 visitor per day site was down.
We quickly offered a solution, Store. Without hesitation we started the set up and installation of Store and within an hour Roseark was setting up their products and web site pages. Their designer quickly logged in and started making changes to bring the store in-line with their brand. We helped them every step of the way to make sure they knew how the system worked and assisted them with any support requests.
I am happy to report that almost exactly 24 hours later, they are back online. What makes this so unique, is that they are back online with a completely new software service, hosting platform, and design. That is the power of Cularis products.
Now Roseark is settling into their new Service, and is happy as ever with the new buying experience for their customers. In the words of the owner: "[You are] the best - thank you thank you thank you! Really am happy about this - you've made our customer's online experience much better!" We couldn't have said it any better ourselves.
Visit Roseark Now: http://www.roseark.com/
We thank Roseark for the opportunity to help them and think our store is the perfect showcase for their amazing products and services.